The Get Help 24/7 service can be found in the Client Dashboard and is meant to be a new and easy approach for Clients to get in touch with a Specialist based on their needs and wants. In general, you can use the Get Help 24/7 service to find a new Specialist, but it’s frowned upon to use the service abusively as in:
- spamming the platform with messages
- using only the Get Help 24/7 service without following through and booking a meeting
- using it as your personal journal
...and so on.
Don't know what this service is? Read more about the Get Help 24/7 service here.