The Get Help 24/7 service can be found in the Client Dashboard and is meant to be a new and easy approach for Clients to get in touch with a Specialist based on their needs and wants.
In general, you can use the Get Help 24/7 service to find a new Specialist, but it’s frowned upon to use the service abusively as in:
- Spamming the platform with messages;
- Using only the Get Help 24/7 service without following through and booking a meeting;
- Using it as your personal journal.
...and so on.
Don't know what this service is? Read more about the Get Help 24/7 service here.