There are a few ways to send a message to a Specialist.
Get Help 24/7 service
The Get Help 24/7 service lets Clients describe the issues that they are dealing with so an Atlas Specialist can contact them.
Read more about this free service here.
Send a message to a specific Specialist
If you found a Specialist and wish to contact him or her with a message, you need to:
- Go to said Specialist’s profile page.
- Under the Specialist’s profile picture you can find the Send Message button.
- Click on the button and a new window will open where you can write your message and send it to the Specialist.
- If you have any attachments/files you want to send the Specialist you can use the Attach button.
- Once you are done with your message you can press the Send button.