For Clients who have purchased a Chat Therapy subscription from a Specialist, they are allowed to send an unlimited number of messages as long as the subscription is active.
For those users who send messages to a Specialist without having purchased a meeting or product from that Specialist, the Specialist may choose to limit the number of messages received from them.
Another limit can be set for those users who send messages to a Specialist, but have bought a meeting (or more) some time in the past, or other products from that Specialist.
Note: This limit is set by the Specialist, not by the Atlas Team. This limit should be seen as a tool that can generate new Chat Therapy purchases.